FAQ LustyBanana.com
LustyBanana.com FAQs
Are the products safe to use?
Yes, all products at LustyBanana.com are made from body-safe materials and are rigorously tested to meet safety standards.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options for your convenience and privacy.
How is my privacy protected when I shop?
We ensure discreet packaging and billing. Orders are shipped in plain, unmarked packaging, and your billing statement will not reveal the nature of the purchase.
What is your return policy?
For hygiene reasons, we do not accept returns on opened products. However, if your item arrives defective or damaged, please contact us within 14 days for a replacement or refund.
How long will my order take to arrive?
Shipping times vary depending on your location. Generally, orders within the U.S. take 3-7 business days. International shipping times vary between 10-15 business days.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email to monitor your delivery.
How do I clean and maintain my products?
Always clean your toys before and after use with warm water and a toy cleaner or mild soap. Make sure they are completely dry before storing.
Are there products suitable for beginners?
Absolutely! We offer a range of products specifically designed for beginners, including simple vibrators, lubricants, and non-intimidating accessories.
Can I receive advice on which product is best for me?
Our customer service team is happy to help with any questions you may have. Reach out via our contact page or email, and we’ll guide you in choosing the perfect product.
Is your site LGBTQ+ friendly?
Yes, LustyBanana.com caters to all orientations and identities, offering inclusive products for every individual and couple.
Do you offer discreet shipping?
Yes, we prioritize your privacy. All orders are shipped in plain packaging with no indication of the contents.
Can I cancel or modify my order after placing it?
Orders can be modified or canceled within 24 hours of placement. Please contact us as soon as possible to request changes.
What should I do if I have a problem with my product?
Contact our support team immediately if you experience any issues. We’re here to assist with any product concerns or questions.
Do you offer warranties on your products?
Some products come with manufacturer warranties. Check the product details or contact us for more information.
Are the products safe to use?
Yes, all products at LustyBanana.com are made from body-safe materials and are rigorously tested to meet safety standards.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options for your convenience and privacy.
How is my privacy protected when I shop?
We ensure discreet packaging and billing. Orders are shipped in plain, unmarked packaging, and your billing statement will not reveal the nature of the purchase.
What is your return policy?
For hygiene reasons, we do not accept returns on opened products. However, if your item arrives defective or damaged, please contact us within 14 days for a replacement or refund.
How long will my order take to arrive?
Shipping times vary depending on your location. Generally, orders within the U.S. take 3-7 business days. International shipping times vary between 10-15 business days.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email to monitor your delivery.
How do I clean and maintain my products?
Always clean your toys before and after use with warm water and a toy cleaner or mild soap. Make sure they are completely dry before storing.
Are there products suitable for beginners?
Absolutely! We offer a range of products specifically designed for beginners, including simple vibrators, lubricants, and non-intimidating accessories.
Can I receive advice on which product is best for me?
Our customer service team is happy to help with any questions you may have. Reach out via our contact page or email, and we’ll guide you in choosing the perfect product.
Is your site LGBTQ+ friendly?
Yes, LustyBanana.com caters to all orientations and identities, offering inclusive products for every individual and couple.
Do you offer discreet shipping?
Yes, we prioritize your privacy. All orders are shipped in plain packaging with no indication of the contents.
Can I cancel or modify my order after placing it?
Orders can be modified or canceled within 24 hours of placement. Please contact us as soon as possible to request changes.
What should I do if I have a problem with my product?
Contact our support team immediately if you experience any issues. We’re here to assist with any product concerns or questions.
Do you offer warranties on your products?
Some products come with manufacturer warranties. Check the product details or contact us for more information.
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30% OFF Your First Entire Order with Email Subscription
- Details: Sign up for our email list and receive an instant 30% discount code for your first purchase.
- How to Redeem: Simply subscribe to our newsletter and use the unique code sent to your email at checkout.
20% OFF Entire Order – Holiday Season Special CODE：HOL20
- Details: Celebrate the holiday season with 20% off your entire order, no minimum purchase required.
- Duration: This special promotion runs during the holiday season (specific dates may apply).
- How to Redeem: Discount is automatically applied at checkout, or use the holiday code provided in promotional emails.
Up to 80% OFF on Selected Products
- Details: Enjoy massive Flash SALES with discounts of up to 80% on select items in our collection.
- How to Redeem: Discounted prices are displayed on the product page. Some items may require an additional promotion code, which will be specified where applicable.
- Terms: Availability and eligibility for combined promotions are subject to change. LustyBanana.com reserves the right to modify or end this promotion at any time.